Member-only story
When Communicating, Connection Is Everything…
Last week I was on a video call to a business partner in England…
When I make long distance calls from my office in Vietnam I like to use What’s Apps video conferencing facility as it is a great platform and super convenient…
But there was a problem…
We were excitedly discussing our project and as I was speaking I hear a beep, beep, beep, noticed no feedback on the other end, I looked down at the phone screen and noticed a still pic instead of video…
We got disconnected…
All of a sudden the phone started ringing again, ring, ring, ring…
I cleared the screen and answered the call, great we are connected again…
Now throughout the call this day we must have been disconnected at least half a dozen times…
Have you ever had that happen to you before…
Yes…
How did you feel?…
Frustrated, annoyed or even angry…
Yes, it slows the conversation down, stops us from reaching our outcome. and waste our time…
When we are communicating on the phone and get disconnected its very obvious as the call goes quiet and the person on the other end disappears…